April 17, 2024
In the ever-evolving landscape of manufacturing, quality is paramount. At Rapid Axis, we have always held ourselves to the highest standards, ensuring that every product leaving our facilities is exceptional. We're proud to announce that in our recent ISO 9001 audit, we achieved zero major non-conformances and zero minor non-conformances.
This is a testament to the dedication of our team and the quality control management system. It reflects our unwavering commitment to excellence in every aspect of our operations. But what does this mean for our customers and partners?
First and foremost, it assures them that when they choose Rapid Axis, they are choosing a company that prioritizes quality above all else. Our adherence to ISO 9001 standards means that every step of our process, from design to delivery, is meticulously controlled and monitored to ensure consistency and reliability.
But beyond just meeting regulatory requirements, our commitment to quality extends to every interaction and project that we take on. Our focus on continuous improvement means that we're always seeking ways to enhance our processes and exceed expectations.
As we review our progress, it's evident that our commitment to quality has delivered measurable outcomes. Here are some 2023 key metrics that set us apart from the competition:
Closing Ratio of 54%: Our customers choose Rapid Axis not just for our quality products but also for our competitive pricing and reliable lead times. Our ability to close deals effectively speaks to the trust that our customers place in us.
Early Delivery Rate of 85%: Time is of the essence in manufacturing, and we always aim to deliver not only on time but ahead of schedule. With an early delivery rate of 85%, we consistently exceed our customers' expectations and help them exceed their own deadlines.
Per Job RMA Rate of 1.3%: Quality concerns are inevitable in any manufacturing process, but our low RMA rate demonstrates our commitment to getting things right the first time. Out of the 2,845 jobs completed in 2023, only 1.3% required any sort of rework or correction.
These metrics not only showcase our success, but also provide valuable insights into areas where we can continue to improve. By analyzing our performance and identifying opportunities for enhancement, we're able to maintain our position as a leader in the industry and deliver unparalleled value to our customers.
Looking ahead, we remain committed to the pursuit of excellence in everything we do. Our zero findings in the ISO 9001 audit are not just a milestone, but a reaffirmation of our core values. As we continue to grow and elevate our standards, we invite our customers and partners to join us on this journey toward a future where quality knows no bounds.